Vulkka Terms and Conditions

Welcome to Vulkka Casino. These Terms and Conditions govern your access to and use of our website, vulkka.com, and all games, bonuses and services we provide. By creating an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our platform.

Company Information and Licensing

Our casino is owned and operated by Borse Limited, registration number 240825, House of Francis, Room 303, Ile Du Port, Mahe, Seychelles. We operate under Anjouan Gambling License No. ALSI-062403002-FI6, issued by the Autonomous Island of Anjouan, Union of the Comoros, and supervised by the Gaming Board of Anjouan. At Vulkka, we are committed to providing a fair and transparent gaming environment that complies with all applicable regulatory requirements.

Eligibility and Account Registration

To register an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We do not accept players from Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, or any country listed on the FATF blacklist. Here at Vulkka Casino, we may request identification documents at any time to verify your age, identity and location.

• You must provide accurate and complete registration information
• You may only hold one account with us
• You are responsible for keeping your login credentials confidential
• We reserve the right to suspend or close accounts that violate these rules

Deposits and Withdrawals

Our minimum deposit is EUR 20, applied to each step of the welcome package, though the cashier displays a EUR 0 minimum for WebPay, Open Banking, Mach, SPEI, Khipu, Mercado Pago, CODI and PIX. We accept deposits via cards, bank transfers, payment systems and cryptocurrency, including Wise, Revolut, Interac, Sofort, Mercado Pago, USDT, BTC, ETH, LTC and BCH. All deposits made through Vulkka are processed free of charge.

Our minimum withdrawal amount is EUR 40 per transaction. Withdrawal limits are set at EUR 25,000 per transaction and EUR 50,000 per month, with a maximum of two withdrawal requests per week and four per month. Withdrawals from EUR 15,000 require administrative approval, and wins exceeding EUR 100,000 are paid in monthly instalments of up to EUR 50,000. We may retain 4.5% of the withdrawn amount as payment costs. All deposited funds must be wagered at least three times before any withdrawal request is processed.

At Vulkka Casino, we process withdrawal requests only through our website, not through live chat or email. Once your KYC verification is complete and your account is approved, we provide withdrawals within 7 days. Our standard cashout processing time ranges from 60 minutes to 24 business hours on working days, while bank transfer payouts take between 3 and 5 banking days.

Bonuses and Promotions

We offer a welcome bonus of 325% across your first three deposits, up to EUR 2,000 in total. Our first deposit bonus is 150% up to EUR 1,000 with 35x wagering; the second is 100% up to EUR 500 with 40x wagering; and the third is 75% up to EUR 500 with 35x wagering, each requiring a minimum deposit of EUR 20 and valid for 7 days. Our Vulkka Casino promotions also include a daily Wheel of Fortune, a Tuesday reload bonus, a weekend reload of 50% up to EUR 500, weekly cashback up to 20%, and a birthday bonus.

If you are searching for a Vulkka casino no deposit bonus or a Vulkka casino no deposit code, please note that no-deposit bonus winnings are capped at EUR 50 and are only withdrawable if a deposit is made within 24 hours of activation. Registration free spin winnings are capped at EUR 50 / 225 PLN / 100 NZD / 75 AUD, subject to 35x wagering requirements. While playing with an active bonus, the maximum bet allowed is EUR 10 per spin or EUR 0.50 per bet line, and only one bonus may be active at any given time.

Loyalty and VIP Program

We reward real money wagering on slots with 1 loyalty point per EUR 10 wagered; table games, video poker, roulette, blackjack, baccarat, craps and live casino do not earn points, and bets above EUR 50 are excluded. Our VIP Program at Vulkka features eight levels, from Unranked to Diamond, offering daily cashback ranging from 10% to 20% and a personal account manager from Gold level upward. Our loyalty tier also determines your daily cashback cap and the maximum bet permitted while using an active bonus.

Using Our Vulkka App and Website

Our platform is fully optimized for both desktop and mobile browsers, allowing you to enjoy the Vulkka app experience without downloading separate software. When you perform a Vulkka login, you agree to use the site only for lawful personal entertainment purposes. We prohibit the use of VPNs or proxy connections; our systems block such connections at the edge, and you will be instructed to disable them before reloading the site.

Responsible Gaming and Account Restrictions

We are committed to promoting responsible gambling and provide tools to help you manage your play, including deposit limits and self-exclusion options. We may apply an inactive account fee after 13 consecutive months without activity. Progressive jackpot wins above EUR 20,000 are validated before payout, with validation completed within 30 days; bonus rounds and free spins do not qualify for jackpot bonuses.

Limitation of Liability

We strive to ensure our games and services operate without interruption, but we do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential damages arising from your use of our platform. You acknowledge that online gambling carries inherent financial risk, and you participate at your own discretion.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be published on our website, and your continued use of Vulkka Casino following any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

Contact Us

If you have questions regarding these terms, our bonus policies, or any aspect of your account, our support team is available 24/7 via live chat and email at [email protected]. We do not currently offer telephone support, but our team is ready to assist you with any inquiry related to your Vulkka casino experience.